Dear Valued Customers,
We hope this message finds you well. At Summit Creative USA, we have always been committed to delivering exceptional services and products that empower your creative journey. Our relationship with you has been the cornerstone of our business, and it's with a heavy heart that we share some unforeseen news.
Due to a recent trademark legal claim by a competitor, we find ourselves at a crossroad. Although we strongly deny any infringement, the prospect of a prolonged legal battle is not in line with our core values. We believe that our resources are better spent continuing to innovate and grow our other brands which have always aimed at offering you more choices and better services.
It saddens us that sometimes the business landscape can become restrictive, limiting competition, customer choice, and innovation. These limitations not only affect us as a company but you as a customer by limiting your choice. Our primary goal has always been to foster a vibrant community where creativity and innovation thrive, and it is unfortunate when external circumstances hinder this vision.
We wholeheartedly thank you for the trust, support, and loyalty you have shown Summit Creative USA. Our journey together has been immensely fulfilling, and we look forward to embarking on new adventures with you through our other brands.
Should you have any questions or concerns, or need support please feel free to reach out to our customer support. We are here to assist you.
Thank you once again for being an integral part of the Summit Creative USA family. Your satisfaction remains our utmost priority, and we are excited about the future as we continue to serve you through our other ventures.
The Summit Creative USA Team